Privacy Policy
1. Introduction
The protection of Personal Data is a major concern for DINETTES, which has made this issue a priority for a long time. The present Charter aims to provide you with all relevant information relating to the processing of
Personal Data which may be collected on this DINETTES site (hereinafter, the “Internet site”).
DINETTES (hereinafter, “we”, “us” or “DINETTES”) may collect and process personal data about you when you visit this site.
2. Processing of your personal data
In general, you can visit our website without providing any personal data about yourself. However, in order to access certain parts of our websites and/or to use specific information or
services, we may need to collect your personal data, which we will process for the purposes mentioned below.
In the context of pre-contractual and/or contractual obligations, we may process your personal data in order to :
- respond to your comments, as well as any other requests you may submit to us via our website;
- allow you to connect to certain restricted parts of our website;
- to update and improve our website, and to ensure its security;
- conduct customer satisfaction surveys;
- the compilation of global statistics concerning the use of our website.
These processing and purposes are justified and based on our legitimate interest in ensuring that you enjoy the experience of visiting our website and interacting with us.
Finally, subject to your prior and explicit consent, we may also use the personal data you share with us for marketing purposes and in particular to provide you with personalized offers.
3. Retention period for personal data
Where you are an existing customer, we will retain your personal data for as long as our contractual and/or commercial relationship lasts. Thereafter, we may place your personal data in the intermediate archive for five years after
the end of our contractual and/or commercial relationship.
If you are a prospect without an established contractual and/or commercial relationship, we will not keep your data beyond three years after the last contact with you.
Finally, the connection information we collect for the above-mentioned security, maintenance and improvement purposes will not be kept for more than one year after collection.
4. Transfer of your personal data
We may be required by laws, court orders and/or requests from public and governmental authorities inside or outside your country of residence to disclose your personal data. We may also disclose
your personal data if we determine that, for reasons of national security, law enforcement or public importance or in application of the law, disclosure is necessary or appropriate.
We may also disclose personal data if we determine in good faith that disclosure is reasonably necessary to protect our rights using available remedies, to enforce our terms and conditions, to
investigate fraud or to protect our operations or our users.
5. Your rights
In any case, you have the right to access your personal data. You may also request that your personal data be corrected or deleted. You also have the right to object to the processing of your
personal data or to request the restriction of its processing. In addition, you have the right to ask to receive your personal data in a structured and standardized format.
In all cases, you also have the right to lodge a complaint with the competent data protection authority.
6. Data security and integrity
DINETTES uses various technical and organizational security measures to protect the personal data we collect, use or transfer against loss, misuse, falsification or destruction.
However, it is important for you to know that since the Internet is open to everyone and not secure, DINETTES cannot be held responsible for the security of personal data transmissions over the Internet.
7. External websites
The DINETTES website may provide links to external websites. DINETTES makes no warranties or representations about these external websites. You should be aware that the
owners and operators of such external websites may collect, use or transfer personal data under terms and conditions that differ from those of DINETTES. When you connect to an external Internet site,
, you must inform yourself about the confidentiality and security measures of these external Internet sites.
8. Notification of modifications to this charter
We may periodically modify this policy to keep pace with technological developments, industry practices and regulatory requirements, or for other reasons. We expect most
changes to be minor. When we need to make significant changes to our charter, we will post a notice on the home page of the website before the change becomes effective.
9. Cookies
Cookies are used on this website.
Cookies are small data files sent to the web browser you are using by the website you are visiting. They have many different purposes, but mainly, cookies are used to facilitate your
navigation on a website by remembering your user preferences, for example, or to improve the user experience. These cookies can then be stored on your computer to identify your computer.
The cookies used on this website may be set either by our website or by a third-party site. In addition, these cookies may be session or persistent: a session cookie is a cookie that is automatically
deleted when the user closes the browser, whereas a persistent cookie remains stored on the user’s computer until its expiry date. The cookies used on the DINETTES website have a maximum lifetime of
12 months.
9.A. Types of cookies
We use certain types of cookies on this website, as described below.
– Functional cookies
These cookies enable a web site to record your choice of settings on that same site in order to provide you with improved and more personal functionalities. For example, a functional cookie might take into account the geographical zone
in which you are currently located in order to provide you with local information. These cookies may also be used to remember changes you make to text size, font and
other parts of web pages that you have customized. They may also be used to provide you with certain services that you have requested, such as watching a video. These cookies cannot track your
browsing activity on other websites and do not collect any information about you that could be used for advertising purposes.
– Statistics cookies
These cookies are used to collect information about how visitors use the website, such as which pages are visited most frequently or whether error messages appear on certain pages. All information
collected through these cookies is anonymized, and collected for the sole purpose of developing and monitoring traffic trends on the website in order to improve the way it operates. This information is used
exclusively by DINETTES and is not shared with third parties or connected to any other information.
– Targeting cookies
Targeting cookies are used to measure the effectiveness of an advertising campaign, by enabling the delivery of targeted ads that listen to users and whose recurrence is limited. They are generally placed on
by advertising agencies with the agreement of the site operator. These cookies record a user’s visit to a site, and this information is then shared with third parties (such as
advertising agencies). At the request of the third party, these cookies will very often be linked to a specific site functionality. Our website does not contain any third-party advertising. We use targeting cookies solely for
analytical purposes. We use third parties to collect information to evaluate the audience of our advertising links to our website and to provide targeted advertising on third-party sites. Third-party
social media sites may collect certain information (such as IP address, browser type, language used, or time of access) if you are connected to these sites while browsing our website. These
websites may also link this collected information with your profile information available on their own site. We do not control these third-party tracking technologies, so we recommend that you read the
terms of use and privacy policy of these third-party sites before using them.
9.B. Use of cookies
We may use personal data collected by our cookies to analyze the behavior of users of our website and thus provide more personal content and offers.
If we send you a targeted e-mail containing web beacons, cookies or similar technologies, we will know whether you open, read or delete the message.
If you click on an advertising link contained in an e-mail we have sent you, a cookie will also be used to identify the pages you consult and the content you download from our
Internet site, even if you are not registered or connected to it.
DINETTES also uses technologies substantially similar to cookies, such as Internet tags or any other technology that may appear in advertising e-mails or newsletters, in order to determine whether these
messages have been consulted or whether you have clicked on the links they contain. Internet tags do not deposit any data on your computer, but may be used in conjunction with cookies to analyze
browsing activity. C. Other tracking technologies
9.C. Accepting or rejecting cookies
If you do not wish to receive cookies from our website, you can configure your settings in the dedicated pop-up window at the bottom of the page.
You can also set your browser to disable cookies. To find out how to do this, please consult the “Tools” tab of your browser, or any similar denomination.
However, we recommend that you do not disable our cookies. Please bear in mind that if you block, turn off or reject our cookies, some pages of our website may no longer display correctly or you may no longer be able to use
certain services that require you to log in.